Welcome to Grand Edition Tours

TERMS AND CONDITIONS
GENERAL NOTES
GRAND EDITION TOURS accepts payment by credit card, bank draft or cash. All costs and prices indicated are for land services and do not include international airfare. Land costs are based on double occupancy and are priced per person. Single suppliments apply to anyone wishing to have their own room but a single room cannot be guaranteed.

All prices are subject to change at any time due to currency fluctuations, or other circumstances beyond GRAND EDITION TOUR'S control. Most safaris operate with a minimum of two participants. When a safari requires four or more to guarantee departure, we have attempted to indicate this. Please check with us for minimums and availability.

RESERVATIONS
Reservations can be made by contacting GRAND EDITION & PAYMENTS TOURS, hereafter called GET, reservation office located at Starwood Apartments, 50 metres from Kwality Stage, Apartment A7, Hurlingham, Nairobi. P. O. Box 79246 Nairobi, Tel: 254 - 2 -243156/338160, Fax: 252920, E-mail: info@grandtoursonline.com Website: www.grandtoursonline.com

Safaris are booked and confirmed only on receipt of a 35% deposit of the basic program rate and the acknowledgement of the same. When GET receives the deposit a booking packet and invoice will be mailed to you.

Balance of payment is due no later than sixty days prior to the commencement of your trip. If the balance has not been received by that date GET shall be entitled at its discretion to treat your reservation as cancelled and consequently you shall forfeit such part of the deposit as determined (below see cancellation and refunds regarding 31-60 days cancellation charges).

LATE BOOKING CHARGE
Any reservation made within 60 days of commencement of a safari may be accepted provided space is available, payment in full has been received and provided documents can be delivered prior to departure. There is a rush charge of $100 per booking under these circumstances.

GET will provide travel documents three weeks prior to scheduled departure on bookings made not later than sixty days prior to scheduled departure. For late bookings, however, documents shall be provided within a reasonable time frame.

CANCELLATIONS REFUNDS
Any cancellation of a booking must be in writing and shall be & only effective upon its acknowledged receipt by GET. Refunds will be given minus cancellation charges as follows:-

Different cancellation policies apply at different camps or safaris and may be less or more. On group or custom safaris there may be stricter cancellation policies - please inquire.

No refunds are given for lost travel time or substitution of facilities, for itineraries amended after departure or for circumstances arising beyond GET control. If you do not appear for any accommodation, service, sightseeing, or trip segment; or if you leave your program after it has begun, miss scheduled sightseeing activities, meals, or accommodations there will be no refund.

GET reserves the right to cancel any departure, itinerary, or any part of it, to make such alterations in the itinerary as it deems necessary, to refuse to accept or retain as a member of any program any person at any time, and to pass on to program members any expenditure occasioned by delays or events beyond its control. GET reserves the right to substitute hotels and services for those mentioned in detailed itineraries when necessary.

DISPUTE RESOLUTION
In case of any disagreements, the Kenyan laws are applicable, and the Kenyan courts shall resolve the dispute.

GENERAL INFORMATION
All bookings are accepted by GET as an independent ground tour operator and also as an agent for hotels, airlines, car hire and bus companies, grounds transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation and/or other services. These services provided by the independent companies are offered subject to the terms and conditions contained in the tickets, exchange orders and/or vouchers issued by them and/or their suppliers. Because GET does not have the right to control the operations of the independent operators and their suppliers, it will not be held liable for any personal injury or property damage which may arise out of these services. In case of any appreciable variation in its cost, GET reserves the right to adjust its rates.

INSURANCE
GET strongly recommends that you obtain the following types of insurance which are commercially available: Accidental death and disability; Life insurance; Emergency medical evacuation; Trip cancellation, Major medical, Loss of personal effects.

TRAVEL DOCUMENTS & VACCINATIONS
It is your responsibility to ensure that passports, visas, travel permits, health certificates, inoculations, international driving license, or other documentation required for the trip are obtained and are in order. It is your responsibility to meet any additional costs incurred either by yourself (or by GET on your behalf) as a result of any failure by you to comply with such requirements.

INFORMATION IN BULLETIN
All information given in this information bulletin is to the best of GET'S knowledge, correct at the time of publication, but it reserves the right to change the same.

TERMS AND CONDITIONS
These terms and conditions govern the relationship between GET and your goodself to the total exclusion of any other terms and conditions. No alteration to the terms and conditions may be made by any of GET's employees, authorized representatives or agents, unless in writing by an authorized officer of GET. All decisions and matters subject to GET's discretion shall be made by an authorized officer of GET. Payment and reservations means that you have read and accepted the terms and conditions above.